SHIPPING AND RETURNS

SHIPPING

 

Cigar Yard ships orders received Monday through Thursday the following business day excluding major holidays, or as soon as product is available. We only ship Product may ship via different carriers and will be priced depending on the service or special promotions. Free shipments will be noted as such and delivery addresses must accept packages from USPS.

 

Orders from Hawaii, Alaska and Puerto Rico may incur in extra charges for shipping and delivery may take longer than expected. We do not ship to South Dakota or Utah.

 

Hazardous items must ship through ground, and oversized orders may take longer than expected.

 

Customer’s shipping address must match billing address on first order. Please notify us if you will be making multiple purchases in order for us to arrange shipment of items together.

 

We are required to collect sales tax in various states, which will be reflected in your total price to pay. Sales tax outside of these states are responsibility of the purchaser. Some states, including Louisiana, require purchasers to file tax returns reporting all taxable purchasers not taxed, including all products found in our website. There are some States we do not ship to due to regulations and corporate discretion.

 

Free shipping on orders over $199.

 

USPS Priority/First Class (1-5 Business Days)
$10.99

 

USPS Express Mail (1-2 Business Days)
$29.99

 

RETURNS

 

Customer satisfaction is our main priority. If you are not satisfied with your purchase, you may request a refund and arrange a return for your purchase within one week of reception, (restrictions apply). Product must be returned in the same condition it was shipped in. If you receive a damaged package, please provide pictures prior to opening it. Please contact us at customerservice@cigaryard.com with any questions.